Shipping Policy

Shipping Policy
Last updated: March 03, 2025

Thank you for shopping with Box And Board. We are committed to providing you with high-quality products and ensuring a seamless delivery experience. Please read our shipping policy carefully.

Shipping Timeline

We strive to process and dispatch all orders as quickly as possible. Our standard delivery timeline is 5-7 working days from the date of order confirmation. However, delivery times may vary based on factors such as product availability, shipping destination, and unforeseen delays.

Shipping Locations

We currently ship across India. If you are placing an order from a remote location, delivery times may be extended. Please contact us at contact@boxandboard.co.in for any location-specific queries.

Shipping Charges

• Standard Shipping: Shipping charges, if applicable, will be calculated at checkout based on the shipping destination and order value.
• Free Shipping: We may offer free shipping on select orders as per promotional offers or specific conditions.

Order Processing & Dispatch

• Orders are processed within 1-2 business days from the date of order confirmation.
• Once the order is dispatched, a tracking number will be shared via email or SMS.
• We partner with reliable courier services to ensure timely and secure delivery.

Delays & Exceptions

While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances such as:

• Natural calamities
• Government restrictions
• Festive season delays
• Courier service disruptions

In such cases, we will keep you updated regarding your order status.

Order Tracking

Once your order is shipped, you will receive an email or SMS with tracking details. You can track your shipment using the provided tracking number on the courier service provider’s website.

Undelivered Orders

If an order is undelivered due to an incorrect shipping address or unavailability of the recipient, the order may be returned to us. In such cases:

• We will attempt re-delivery based on the customer’s request.
• Additional shipping charges may apply for re-dispatch.

Damaged or Missing Items

If you receive a damaged product or find any missing items in your order, please contact us within 48 hours of delivery at contact@boxandboard.co.in with your order details and supporting images.

Contact Us

For any shipping-related queries, feel free to reach out to us:

• Email: contact@boxandboard.co.in
• Website: https://boxandboard.co.in/contact-us

We appreciate your trust in Box And Board and look forward to serving you!